Thursday, June 23, 2011

Cloud Computing: Positive Future Trends but Outages Concern

According to Forrester Research, the global cloud computing market will grow from a $40.7 billion in 2011 to $97 billion in 2015. IDC forecasts Cloud Computing Market will increase from $21.5 billion in 2010 to $72.9 billion in 2015, more than four times the rate of the worldwide IT market as whole. Gartner forecasts the cloud market to reach $149 billion in 2014 from $68 billion in 2010. Cost reductions and easy scalability are the prime drivers for cloud adoption but there are concerns regarding the security, privacy and internet connectivity issues and outages. CIOs are more attracted to cloud because of some key characteristics like Pay as you go/use, Turn on/turn off as you wish, Multi-tenant etc. Functions outsourced to cloud include: Enterprise social networks, Next generation mobile apps, Multi-enterprise collaborative services, and Social intelligence apps.

Initially dominated by very few players like Amazon (AWS), Salesforce.com and small startups the industry is seeing new entrants with many fortune 500 IT companies entering the market. Dell’s vStart, IBM’s SmartCloud, Apple’s iCloud and HP’s BladeSystem Matrix, Verizon’s acquisition of Terremark, Time Warner Cable’s acquisition of NaviSite, CenturyLink’s acquisition of Savvis are some of the big names. The entrance of big names highlights the fact that Cloud computing will be looked at by businesses as a tool to obtain organizational goals. According to Gartner's 'Executive Program Agenda Survey”, Cloud computing has emerged as the top technological focus for CIOs. Businesses are also looking at cloud computing as a way of business survival strategy as new business models and disruptive ideas are more evolving in the clouds.

Cloud Outages are major concerns for businesses. Recent outages are Amazon and Sony Playstation Network sufferred system outage, Google Blogger became inaccessible or slow, Microsoft experienced problems with its Business Productivity Online Suite (BPOS). Most of the major players have reported significant outages in the last three years and they have successfully recovered from such outages. Crucial lessons are learnt both by the cloud vendors and their customers. Outages are bound to happen and there is no escaping from the outages. Businesses have to have disaster recover plan and failover strategies. Strong SLA, experts for cloud maintenance and management and avoiding total dependency are some of the other steps businesses should take. Vendors and service providers also have to constantly innovate and upgrade their technologies so as to eliminate such outages. Vendors and businesses have to be transparent and work together to avoid outages.

Despite the recent outages CIOs are confident that Cloud Computing is a good strategy to adopt. Lessons are learnt from recent outages and businesses are looking at cloud computing as a larger transformation that will have significant impact on the business. Gartner survey suggests that CIOs expect adoption of cloud technologies will free up to 50 percent of infrastructure and operational resources, which can be utilized for other strategic priorities. Even Vendors are offering new services and products and are investing significant amount of resources in the Cloud computing technologies.